If you need any kind of help related to any services you can directly contact on TSRTC Bus Pass Helpline Number. Every services has their customer support for the assistance to help their users for any query or informations.
Telangana State Road Transport Corporation (TSRTC) also has introduce a digital customer care support to their users. Helpline or customer care is specially for the people who need a help during their travel or commute from one place to another.
TSRTC Helpline Number [Updated 2025]
TSRTC introduce a new feature for their users where they can contact online support team through the multiple ways of communication like helpline number, online website, email and they have also introduce application.
Telangana state Road transport Corporation services, more than 10,000 of buses on a daily basis, serving more than one lakh of passenger within the state and across states like Andhra Pradesh, Tamil Nadu, Karnataka and Maharashtra.
TSRTC has lost is launched it dedicated Helpline customer care number for the facilities to the passengers who uses this buses on a daily basis to travel from one place to another and to provide a safe and comfortable journey. If you need any kind of help during your travel, you can directly contact on Helpline number mention below.
To get a support through the helpline number, you can directly contact on 04069440000.
If you want to contact the TSRTC helpline number for the ticketing and the refund related queries, you can directly contact them on 04023450033.
From 8 AM to 8 PM, you can contact on 8008204216. to get a support on TSRTC Bus pass support.
TSRTC Bus Pass Helpline Number
There is a dedicated TSRTC bus pass helpline number for the students, senior citizen, people who want to apply for TSRTC bus pass can directly contact on 8008204216 if they need any kind of help related to the bus bus support. This helpline number is available from 8 AM to 8 PM every day.
Currently is supports to Major languages, which was spoken in the Telangana state that is English and Telugu. And incoming times, government is planning to introduce Hindi as well as some other regional languages to their IVR system.
TSRTC Bus Pass Enquiry Number By Region.
If you are using Telangana state Road transport to travel from one region to another then there is dedicated helpline number specially for the region.
- Hyderabad Region
- Secunderabad/Jubilee Bus Station (JBS)
- MGBS (Mahatma Gandhi Bus Station)
- Karimnagar, Warangal, Khammam regions
1. Hyderabad Region (City Bus Pass Helpline)
- City Bus Pass Helpline (for Hyderabad region): 80082 04216 – Available from 08:00 to 20:00 on all working days
- General enquiry / Contact Support:
- 040 6944 0000
- 040 2345 0033 (specifically for e-ticketing & refunds)
- Depot Managers – Hyderabad (for escalations):
- Hyderabad-1 Depot Manager: 99592 26248
- Hyderabad-2 Depot Manager: 99592 26249
2. Secunderabad / Jubilee Bus Station (JBS)
- JBS Enquiry/Reservation: 040 2780 2203
- Secunderabad Region Helpline:
- City-wide helpline: 80082 04216 (same as Hyderabad)
- Regional Manager (Secunderabad): 99599 00808 .
- Deputy Regional Manager (Secunderabad): 99592 26142
3. MGBS (Mahatma Gandhi Bus Station), Hyderabad
- General Enquiry:
- Bus Station Enquiry: 99592 26257
- Station Manager: 99592 24911
- Asst. Traffic Manager (MGBS Ops): 99592 24910
- Reservation Desk: 040 2343 4269
4. Karimnagar, Warangal, Khammam Regions
Karimnagar Region
- Regional Manager (RM): 99592 25914
- Email: rmkrmr@tsrtc.telangana.gov.in
Warangal Region
Bus stand enquiry numbers:
- Warangal‑1: 99592 26056
- Warangal‑2: 99592 26057
- Regional Manager (RM): 99592 26040
- Email: rmwl@tsrtc.telangana.gov.in
- Khammam Bus Stand Enquiry: 99592 25958
- RM & Depot Contacts:
- Regional Manager: 99592 25953 (rmkmm@tsrtc.telangana.gov.in)
- Depot Manager: 99592 25958 (dmkmm@tsrtc.telangana.gov.in)
- Deputy Regional Manager: 99592 25955
| Region | Helpline / Enquiry Number | Key Management Contacts |
| Hyderabad City | 80082 04216 | 040 6944 0000 / 040 2345 0033; Depot Managers: 99592 26248/49 |
| Secunderabad / JBS | 040 2780 2203; 80082 04216 | RM: 99599 00808; DyRM: 99592 26142 |
| MGBS (Hyderabad) | Enq: 99592 26257; Res: 040 2343 4269 | Station & Traffic Managers above |
| Karimnagar Region | (via RM) 99592 25914 | Email: rmkmm@tsrtc.telangana.gov.in |
| Warangal Region | Enq: 99592 26056/57 | RM: 99592 26040; email: rmkmm@tsrtc.telangana.gov.in |
| Khammam Region | Enq: 99592 25958 | RM: 99592 25953, DM: 99592 25958, DyRM: 99592 25955 |
TSRTC Bus Customer Care Email & Online Support
For online support you can directly reach to the official website on https://www.tgsrtc.telangana.gov.in/ or send an email on online.support@tgsrtcbus.in
- 04069440000(For Contact Support)
- 040-2345 0033 (E-Ticketing Refund Related Queries)
- 80082 04216 (For Bus Pass Support, 8am-8pm)
Common Reasons to Call TSRTC Bus Pass Helpline
You can directly contact on customer care number if you are facing any problem mention below during your travel.
- Delay in bus pass approval
- Issues with pass renewal
- Lost or damaged bus pass
- Wrong details on issued pass
- Refund or cancellation queries
For more info you can visit the official website and there you will get all the related helpline number as per your region.