At Smart Bus Pass, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices regarding the information we collect through our platform and services.
Information We Collect
We collect the following types of information when you use our services:
- Personal Information:
- Name, email address, phone number, date of birth, and other identification details provided during registration.
- Documents like Aadhaar card, admission receipts, or other identification for bus pass applications.
- Usage Data:
- Information about how you interact with our website, such as pages visited, time spent, and navigation patterns.
- Device information, IP addresses, and browser details.
- Payment Information:
- Payment details when applicable, including transaction records for bus pass fees.
How We Use Your Information
The information we collect is used for the following purposes:
- To process your bus pass applications and renewals.
- To improve the functionality and user experience of our platform.
- To send updates, notifications, and service-related communications.
- To address your queries, requests, or support tickets.
- To ensure security and prevent unauthorized access to your data.
Data Sharing and Security
- Sharing of Information:
- Your personal information is not shared with third parties unless required to process your application or comply with legal obligations.
- In cases where we collaborate with service providers, they are bound to use your data solely for agreed-upon purposes.
- Data Security:
- We use advanced security measures such as encryption, firewalls, and regular audits to protect your data.
- Despite our best efforts, no system is entirely secure, and we encourage users to protect their account details and passwords.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, collect analytics, and deliver personalized content. You can manage your cookie preferences through your browser settings.
Your Rights
As a user of Smart Bus Pass, you have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving promotional communications.
- Request information about how your data is being used.
To exercise these rights, contact us at support@smartbuspass.com.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or regulations. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
- Email: support@smartbuspass.com
- Phone: +91 8000-123-456
- Address: Smart Bus Pass Office, Shanthinagar, Bangalore – 560027
Your trust is important to us, and we are committed to protecting your privacy while providing efficient and secure services.