Have you lost your TSRTC bus pass and are unsure how to apply for a new or duplicate pass? You’re not alone—this is one of the most common issues faced by passengers, often due to misplacing the physical copy or failing to safeguard it during travel.
If you’re in Telangana and need a replacement for your lost bus pass, this guide will walk you through the process in a clear and helpful way.
TSRTC Bus Pass Lost
First of all, you have to register a complaint or a FIR at any of the nearest police station or the bus Depot.
The copy of your request is the mandatory document when you apply for a replacement of a bus pass or to get a new pass because some of the bus Depot may require a lost report file for your bus pass.
If you know your registration number, then put the registration number within the File and make sure it has the official stamp from the police station or you can just get a ‘LOST REPORT’ file from any of the nearest police station and then submitted along with the other mandatory documents to get a replacement of your bus pass.
File a Lost Report
To begin, you must file a First Information Report (FIR) or a loss complaint at your nearest police station or TSRTC bus depot. This report serves as proof of loss and is often mandatory when applying for a duplicate pass.
- Include your bus pass registration number, if known, in the report.
- Ensure the complaint is stamped and acknowledged by the authority (police or depot).
Prepare the Required Documents
Next, you need to collect all your document that you have submitted during the application process of tsrtc bus pass. Ensure your file must contain all the document mentioned below:
- A copy of the lost report or FIR
- Your recent passport-size photo (white background)
- A valid ID proof (e.g., Aadhaar card or college ID)
- Address proof
- If available, any details of the lost pass (registration number, pass copy, etc.)
Visit the Nearest TSRTC Bus Depot
Search on Google Maps for your nearest TSRTC bus pass counter. Visit the location and:
- Submit your documents at the designated desk
- Request an acknowledgment receipt for your application
- Pay the applicable fee, if required for issuing a duplicate pass
Collect Your Duplicate TSRTC Bus Pass
After submitting the documents and payment:
- Show your acknowledgment receipt at the counter
- Once the request is processed, collect your new bus pass
- Make photocopies of your new pass or store a digital copy (e.g., in DigiLocker) to avoid future issues
Things to Remember
- Always keep a backup of your bus pass—either physical or digital
- Report a lost pass immediately to prevent misuse
- For any inconvenience during the process, contact the TSRTC helpline
- Or leave a comment below—our team is here to assist you within 24 hours to save your time and money